They shop with their friends. So when you have a guest in your showroom, for instance, if you are a car salesman or whatever you sell, it is very important that you break the ice and build connection with your guests. That being said, you have to welcome them to your showroom. And by not being pushy, introduce yourself and let the guest express himself by telling you what they came to do. And then just try to know them more
Hey, Yanick, I love this simple breakdown of sales and how to lean into the relationship aspect and look at it as, like, a true service. And you definitely have an interesting approach on selling, and I think that it's a beautiful one. Definitely sounds like a successful model, because I think at the end of the day, people just want to be seen, heard and understood