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So instead of just like framing what you see, you can observe what's happening and use a very non judgmental tone and pose it as a question or simply use a phrase of saying, hey, it seems that you're feeling upset at the moment. It seems to me that you're unhappy about what happened. Let's talk about that. And that conversation can open up to begin for the other person to develop their emotional awareness part in that moment

#emotionalawareness #skills #emotionalwords

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