Lululemon Backlash - Firing Employees Who Stop Thieves
Mistakes untrained store employees might make by stopping shoplifters could include stopping a customer for shoplifting who actually didn't shoplift or using more force than is necessary to stop a shoplifter. Either one of those errors could result in a serious safety situation or serious liability and public relations nightmare. For retailers that want to protect themselves from shoplifters and members of organized retail crime, it's important for them to invest in a loss prevention department