Over and over and over and over again. And I'm not using any anonymous technologies. No VPN. I don't know what that message is all about, but I thought I would pass that on. Oh, by the way, I tried shutting the app down, waiting 30 seconds, and reloading it. I had the same issues. I tried shutting the app down, rebooting the phone, and again, same issues
Evelyn Phipps
@LadyFi · 0:34
You. Thank you for posting this. I thought it was just my phone. It's not the Android update for me. I have an iPhone and it would just stop working. I couldn't type. I couldn't say anything. I couldn't reply to anything. I turned my phone off, turned it back on. It was doing the same thing. It was like it was completely stuck. So thank you so much for posting this, because I think a lot of people are like me
Sudha Varadarajan
@sudha · 0:26
Christina good morning. Thank you for reporting this issue. We investigated it, and, yes, there was an issue. We think we have fixed it. Please let us know if you experience this issue again. And for everybody else on this thread, please let us know if you experience this issue going forward today. We really apologize for the inconvenience, and I think we have addressed it. Thank you
Swell Team
@Swell · 0:15
Sudha Varadarajan
@sudha · 1:03
If you have notifications turned off, it looks like the app is having this issue in the latest Android version. We are going to get a new client build out in the next day or two, but in the meantime, we request users to just turn on your notifications to avoid this issue. I think the app is very slow and it very jerky with notifications turned off. Sincerely apologize
Thank you very much. Suda I'm no longer receiving that error message, and when I turn notifications on, it definitely makes the app usable again. I'm looking forward to that next update whenever it may come. Thank you so much
Sudha Varadarajan
@sudha · 0:12
Hello. Just wanted to let you know that version 318 with the fix is now available on the App Store. Please upgrade and this issue should be resolved. Sorry and thank you
Beautiful. Thank you. I updated and turned off the notifications again, and everything is working beautifully. Thank you so, so much