Maxx, after all, is a discount retailer, meaning they get their products from either other retailers with items that haven't sold or directly from the manufacturers on items that they couldn't sell directly to other retailers. So a lot of this stuff is overstock. A lot of this stuff is items that just really didn't sell. So for there to be that much demand for products within the store at TJ. Maxx is somewhat puzzling. But here we are
Ukulele Curious
@Ukecurious · 2:34
I'm curious about all that because just customers becoming violent in stores or being weird or acting in ways that are scary was certainly felt pretty regular back in the things we felt like we had to do. We had a customer service desk where people would come with complaints and questions, and we actually made sure the people who were at the customer service desk got more breaks and were outside and away from the desk more
Tanya Coles
@MsColes77 · 3:56
Typically it's something that's really hot, and very few stores have it available. So then you start seeing people fight. I worked in retail at JCPenney from 2001 to 2006, and in that time, I've never witnessed an altercation between people over merchandise. Personally, I've not seen people fighting over retail just on a normal day when shipments come in or what have you. I've not seen that, but I'm sure it does happen
Swell Team
@Swell · 0:15
I think that any employer that is trying to at least not hold the employees accountable for workplace safety, but at least holding themselves accountable, hiring an expert to help them with that, hiring security, making sure that the employees and staff feel like they're being heard, are concerned with theft and robberies and employees sorry, not employees, but customers becoming violent. I think that's very important
Angela Kaye
@AnngieKaye · 2:06
Now, I have seen physical violence in a Walmart on Black Friday, I saw a man and a woman tug of war over a TV and the man was about to punch the lady, but I think she wised up and let go of her end of the TV. So retail violence is definitely a thing and it's probably only going to get worse because society as a whole just seems to be getting worse
Obviously, there are incidents of violence in retail establishments, but I just think that we're probably hearing about them a little bit more frequently these days, given the rise of the cell phone. There are entire subreddits that you can go to that are exclusively dedicated to effectively watching people freak out in a store. We're talking about yelling freaks at freakouts. We're talking about fighting freakouts
Maybe I'm just looking at it through a seasonal perspective, but I've always known for certain stores to kind of have this tone where if a person doesn't feel as if they're not being satisfied with their shopping experience, it usually turns, in the very least, some sort of verbal altercation which can lead to violence. But overall, it creates an environment of discomfort. My heart has always gone out to retail employees just because I know they don't make the best money