@AnngieKaye
Angela Kaye
@AnngieKaye · 3:14

The best customer service experience I had was...

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I'm open for whatever she says. If it seems as though I'm not getting good quality deep sleep, fine. That would actually explain a lot. And so I don't want to go to bed with a CPAP machine every night, I'll tell you that. But whatever I need, I'm open for because I do believe leave good quality sleep leads to a good quality life and if I'm not getting that sleep, then I'm here for it

#sdp24Mar11 #SwellDailyPrompt #TellYourStory @phil

@Astroality
Carly D
@Astroality · 1:08
Hey, I just wanted to pop in and say I loved hearing this story so much because so often we do forget that people in the medical field are actually customer service representatives and the patient is the customer. And I loved this because it's so out of the box. I also love that you went for a sleep study. I think they are so important
@MsColes77
Tanya Coles
@MsColes77 · 2:25
I don't stop breathing in my sleep or anything like that, but it's just my snoring is. Yeah, it's quite a bit. And, of course, living by myself, I don't know how bad I snore. So having that really helped. But I hope that your study results are good. I'm glad you had a great experience, and thank you so much
@Swell
Swell Team
@Swell · 0:15

Welcome to Swell!

@AnngieKaye
Angela Kaye
@AnngieKaye · 0:56

@Astroality

Hi, Carly. Thank you. Yes, medical professionals do provide customer service, and I don't take what they do for granted. Right. So it's great when someone is there to treat you or assist you, and they actually want to be there. It makes a big deal, makes a big difference, because we're not there usually for fun and giggles. Right. It, and so it helps the patient when the person servicing you is kind and knowledgeable
@AnngieKaye
Angela Kaye
@AnngieKaye · 3:41

@MsColes77

But I wanted to ask her, I'm like, you saw me sleep all night. Why would you think I was tired? I was like, oh, boy. She probably saw my brain just going off all night. The one thing I don't do is toss and turn. I literally wake up in the same position I fell asleep in. But clearly, for her to ask me was I tired? She must have saw something, because I'm like, you watch me sleep
@AnngieKaye
Angela Kaye
@AnngieKaye · 0:38

@Astroality

It's like, what do you do for you, Angela? And I'd be like, I shower hour every day. I don't know. But I couldn't wait to tell her just what I did. I did a sleep study. And, yes, that is so much. It is definitely self care. And so thank you again for acknowledging that. Talk to you soon
@Her_Sisu
J.L. Beasley
@Her_Sisu · 3:15
Hey, good for you to look into your health and to be observant of the amount of care and attention that goes into ensuring that the healthcare team gets the information that they need and that you have a fairly decent experience in spite of the environment and circumstances, et cetera. Grow. I get it about the cPAp machine. It's a sensitive topic and a life saving device if you're not getting the appropriate amount of oxygen in your blood while you are asleep
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