"…As we move along the landscape of digital marketing, the faster that we go, the easier we are more frustrated, the easier that we are inundated with other things to do on our list. Our list grows longer. Our frustrations grow deeper. Our frustrations are often hard to put on the curb when you are the face of the company. For a customer service perspective, we get easily bothered by things. The other part of it is with the availability of digital technology.…"