Greg Dickson

@LifeOrigami·2yr ago·4:26

Emotional attachment and customer service

CareerOtherHealth

"…But our Sobes used to be IGA they offer curbside pickup, and what you do is you email your order and then they phone you when it's been picked, just to confirm, and then they get the payment details over the phone. All works great. It's flawless. But the thing that's interesting is I'm becoming cheapest. They've never been the cheapest. But I'm becoming attached to Sobes because of the kindness the lady that calls. I said, oh, do you have this?…"

I’m surprised at my emotions when served well during this COVID era

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