And these audio conversations be a big part in totally changing the way that we have been communicating with each other and particularly people we maybe don't know personally, I was thinking about this because I just listened to part two of Renee Brown's conversation with Harriet Lerner on Brune Brown's podcast Unlocking US, and she's talking about Harriet Lerner's latest book on apologizing and something that was really powerful that they demonstrated in the episodes was doing some role playing around when apologies
Bowie Rowan
@bowie · 0:16
I have a follow up question for you, Shrija, because I loved your response. And I am wondering, do you think that curiosity is what is at the heart of at the
Swell Team
@Swell · 0:15
David Gilmour
@David · 1:49
I think that when we hear someone speak, as opposed to when we read the text that they write, we make a judgment not just about their emotion, but their sincerity about whether we believe they believe what they're saying and assuming that people are sincere. And, of course, that's an important part of the design of Swell will be to try to create a culture where people are sincere about the things they say. But people will pick it up
Hi, David. Thank you for that beautiful insight on sincerity. I couldn't agree with you more. And coming to your question, Rachel, I think curiosity is that the starting point point of empathy. It's possibly what helps you move towards being empathetic, in a sense, because you have to be curious about others and where they come from
Bowie Rowan
@bowie · 2:24
And she was trying to understand why, even though she'd known this person for many years, the interactions just never really got beyond a certain point. And at one point she said something like, I just feel like she isn't curious about me at all. And we discovered that most of the exchanges came down to her feeling, talked at and never really asked any questions or never really feeling like her colleague was showing interest in her or her thoughts
David Gilmour
@David · 1:44
Rachel, I now see your point about trying to connect curiosity and empathy and the story of your friend and her colleague makes me realize that sadly, I think in life in facetoface realworld meetings and, for that matter, think also to a great degree when video is involved, when you listen or pay attention to someone speaking, you listen to their voice, of course, in their words, but you're often making all sorts of judgments about them that you may not even be aware
Bowie Rowan
@bowie · 1:23
David, thank you so much for there literally is a band of motorcyclists going by, right when I started this. Well, and that's amazing. So I'm just gonna going to keep talking
As far as emotional intelligence, I believe that people are now starting to see that maybe expressing themselves is the better way to go instead of holding everything in, because now there is no other way to express themselves other than through the Internet. Really, because a lot of other States and places might not have everything open like other States do, but also that they realize how precious talking to another person truly is, and that typing and doing things online isn't always the coolest thing