@Binx75075
Jason Mogollon
@Binx75075 · 4:21

Advise for customer service reps

Okay, if for whatever reason, you're not able to resolve the issue for them, because that's for one call resolution thing, which a lot of companies are adapting to that you need to say, look, this is why I can't resolve this issue for you today. However, this is what I'm going to do

#CustomerService #OneCallResolution #Empathy #BeBetterThanYourCompetition

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